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talabat App Restaurant & Groceries online

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talabat - Q&A
Submitted By: App Reviewer
Seller: Talabat General Trading and Contracting Company (...) Category: Food & Drink Reviewed Version: 8.7.2
Download: iOS Android
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Price:
  • Free
  • Paid
Paid Options
The app is free to download from the app store. The app doesn’t have flat commissioned model. The app charges 15-25% of the total order amount from the restaurants. Anyone can use the app and avail all the available services.   

Supported Languages: English
Talabat is a great food and grocery ordering app running in Middle East. The app offers thousands of food restaurants and grocery store on the app from where you can order your food while sitting in your home. Whether you want pizza or any other traditional dish the app has covered it all for you. With unique filters and smart search option you can ideal deals for you on the app. The app is simple to use and process of ordering is smooth. All you have to do is to simply choose your order and wait until reaches your door steps. You can pay via cash or online using credit card.    

App Features and Capabilities
  • Variety: The app offers largest selection of restaurants in the app. Whether its pizza, burger or any other type of food it covers almost all the restaurants. Local restaurants that you love the most are available on the app. The app covers all the popular brands around you.    
  • Talabat mart: The app offers you to choose from a huge variety of groceries items from the app. You can avail different discounts on hundreds of daily use items on the app. They offer fast deliveries which will reach your doorsteps within 30 mins.    
  • Real time tracking: The app lets its user see the status of their delivery in real time. From the location of your delivery item to the lead time of arrival everything can be seen on the app. Users gets to know the exact time of arrival of their food items and can see exact current location.   
  • Multiple paying options: The app offers multiple options for payment. You can add your details on the app and save your card details to pay through card online. You can use cash on delivery option as per your choice.  
  • Exclusive deals: The app offers amazing deals, vouchers and promotions so that you can enjoy food with minimum rates. Notifications options keeps you updated about new food outlets and groceries stores opened recently in your area. 
  • Multiple ordering options: The app has this amazing ordering features. You can order now and pre order your next delivery. It saves your favorite meal so that you can re-order it with a single tap. 
 

Pros
  • You can easily get your food online from a wide range of restaurants in the most secure way just sitting at your home.
  • Multiple discounts and promotions on different food deals and restaurants. 
  • No need to hassle over the phone to correctly order your delicious meal from your favorite restaurant.
  • Online tracking of your delivery lets you know exactly when your order will arrive reducing extra wait.  
  • Multiple payment options like cash or online through card. 
  • Honest Reviews and ratings about restaurants so that you can order the top quality food.       


Cons
  • Ordering food from the app and then waiting for it is time consuming. 
  • Order gets late due to weather conditions or traffic issues. At the end, you will not receive fresh food as compared to restaurant dine-in option.
  • The app sometimes get hanged making it difficult to order your food.
  • Online food is a bit costly as it includes extra charges as well. 
  • No option for delivery guy to notify customer after reaching the destination. 
  • Customer care support is slow and needs improvement. 


Other Information to Know
Talabat app is one of the famous food delivery app operating in the Middle East. The Seller of the app is Talabat General Trading and Contracting Company. The app has 2.9 stars rating on Google play store while 4.4 stars rating on App. The app ranks at no.171 in the category of Food and drink. The size of the app is 259.6 MB. The app is compatible on iPhone and iPod touch.  The app requires iOS 11.0 or later for compatibility. The app is available in English language only. The app is free to download from app store.  

User reviews

R (601 reviews)
App Usage:
Likes:
• The app is easy and simple to use by everyone.
• You can easy to locate your delivery in real time.
• You can pay through cash or credit card.
• The app gives you notifications about promotions, new restaurants and grocery stores in your area.
• You can pre-order and choose time frame when your order should be delivered to avoid any delay.
• The app offers much discounted deals from your favorite restaurants.

Dislikes:
• The app has some lagging issue. The app becomes slow while selecting order or applying filters.
• Delivery gets delayed much of the time making it difficult for customers to enjoy food on time.
• Customer support needs improvement as some orders gets delayed or wrong.
• No return or clear policy regarding wrong deliveries.
Rated App Version: 8.7.2 Phone Used: Samsung A31 - reviews
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Country: United States of America