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Zomato App  Food Delivery & Dining 

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Zomato - Q&A
Submitted By: App Reviewer
Seller: Zomato Media Pvt. Ltd. (...) Category: Food & Drink Reviewed Version: 16.1.6
Download: iOS Android
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Price:
  • Free
  • Paid
Paid Options
The app is free to download from the app store. The app offers special services for Zomato Pro members. The app charges 15-25% of the total order amount from the restaurants. Anyone can use the app and avail all the available services.   

Supported Languages:
Zomato is one of the best food delivery app running across many countries. Zomato is India’s number one food delivery app. The app offers 300000 plus famous food restaurants where you can order your food while sitting in your home. Zomato app gives the quickest food delivery.  Whether you want desi food like biryani or fast food the app offers complete variety. 

The app has a lot to offer you in terms of food delivery and dining. You can reserve tables in the famous restaurants on the app. The app offers pick up service as well so that you can collect hot food on the way back to your home. The app has 285 million ratings and reviews so that you can discover the best.       

App Features and Capabilities
  • Online delivery: The app offers online food delivery option across 500 plus cities. The app covers almost 1.5 million restaurants around the globe collectively for its users. It offers wide range of restaurants fulfil your appetite. Local restaurants that you love the most are available on the app. The app covers all the popular fast food chains around you.    
  • Search Filters: The app has unique search filters so that you can discover healthy food places for you and your family. You can search by type of food you want to get delivered. The app has theme based lists called collections for finding best food places according to your type.      
  • Fast tracking: The app lets its user see the status of their delivery in real time. From the location of your delivery item to the lead time of arrival everything can be seen on the app. Users gets to know the exact time of arrival of their food items and can see exact current location.   
  • Zomato Pro: Users can become pro member to enjoy multiple discounts and offers on the app. Users can get 40% discounts on dining and 25% extra off on food ordering after becoming Zomato Pro members from their partnered restaurants.   
  • Exclusive deals: The app offers amazing deals time to time on different restaurants. You can enjoy them on both food delivery and dine-in options.  
  • Restaurant details: No need to worry about the food quality of any new restaurants as the app provides all the essential details of that restaurants including menus, reviews, location, and much more. You can also reserve table on the app for dine in and avoid long queues. 
  • Contactless deliveries: The app has maintained its delivery process from the hygiene point of view. It ensure maximum safety and hygiene by offering contactless deliveries and dine in options. 

Pros
  • Get your food delivered in the quickest and safest way through Zomato app. 
  • Amazing discounts and deals while using the app to save money. 
  • No need to hassle over phone call to order food.   
  • Online tracking of your delivery lets you know exactly when your order will arrive reducing extra wait.  
  • Honest reviews and ratings about restaurants so that you can order the top quality food only 

Cons
  • Given delivery times are not reliable. 
  • Order gets late due to weather conditions or traffic issues. 
  • The app gets slow and hanged while using. 
  • Welcome coupon doesn’t work sometimes.
  • Customer care support is not supportive as no one replies on chat support. 

Other Information to Know
Zomato app is one of the famous food delivery app operating in India, UAE & Lebanon. The Seller of the app is Zomato Media Pvt ltd. The app has 4 stars rating on Google play store while 4.6 stars rating on App. The app ranks at no.141 in the category of Food and drink. The size of the app is 160 MB. The app is compatible on iPhone and iPod touch.  The app requires iOS 11.0 or later for compatibility. The app is available in multiple languages. The app is free to download from app store.  

User reviews

R (601 reviews)
App Usage:
Likes:
• The app has a lot of features which makes ordering easy.
• You can easy to locate your delivery in real time.
• The app offers a lot of promotions and discounts.
• You can pre-order and choose time frame when your order should be delivered to avoid any delay.
• You can choose pick up option for delivery.

Dislikes:
• The app has some lagging issue. The app becomes slow while selecting order or applying filters.
• Orders gets wrong sometimes so you don’t receive what you order on the app.
• Delivery gets delayed many times.
• Customer support needs improvement.
• No return or clear policy regarding wrong deliveries.
Rated App Version: 16.1.6 Phone Used: Samsung A31 - reviews
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Country: United States of America