Banglalink internet packages at Dhaka, Dhaka, Bangladesh
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Ovi Barua
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Service Information
Service Type
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Plan Type
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Service Provider
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Service Package/Plan
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internet packages
Service Description/Usage
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About Banglalink
Launched in February 2005, with over 30 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses ”, which was the cornerstone of Banglalink’s strategy.
Fueled with the strong core values such as Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to each and every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate (Internally & Externally) and offer services from traditional way of business to Digital/Online. Banglalink aims to enable its customers to get the best out of the digital future and create a true digital ecosystem through providing products that suits the demands of customers.
The growth of Banglalink over the years have been fueled with innovative products and services targeting different market segments, aggressive improvement of network quality and dedicated customer care, creating an extensive distribution reach across the country and establishing a strong brand that emotionally connected customers with Banglalink.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively formed a flat organization, Banglalink is now working relentlessly to bring digital world to each and every customer to build a true digital Bangladesh.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. Wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 235 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 13 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia, Georgia, and Laos. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.
Cleartalking Q&A
Location (Service or Device used)
Country
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State, Province or Region
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City/Town/Village
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Location
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Postal Code
Service Feedback
Pros:
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My Banglalink is a one stop solution for all your mobile services and self- care needs. It will help you avail the best experience and update you about the current deals and offers instantly. From availing customer service, keeping track of your usage, checking internet and usage balance, doing online top-up to setting FNF, everything is now at your fingertips. Explore the world of Banglalink digital services with no internet charges!
Cons:
What do you dislike about the service? This will help other users considering this service or plan to purchase.
Banglalink is the second largest cellular service provider in Bangladesh after Grameenphone. In September, 2004, Orascom Telecom Holdings purchased 100% of the shares of Sheba Telecom (Pvt.) Limited (“Sheba”). Afterward it was re- branded and launched its services under the “Banglalink™” brand on February 10, 2005. When Banglalink™ entered the Bangladesh telecom industry in February 2005, the scenario changed overnight with mobile telephony becoming an extremely useful and affordable communication tool for people across all segments with innovative and attractive products and services targeting the different market segments; aggressive improvement of network quality and dedicated customer care; and effective communication that emotionally connected customers with Banglalink™. The Objective of the company is to ensure telecom facility for all people of Bangladesh with minimum cost. The main function of BanglalinkTM
Since Banglalink unlike other mobile phone operators in the industry values their customers satisfaction level the most and they consider the key to their customer satisfaction is to attend customers with best customer service, we tried to analyze the satisfaction level through a survey and found out some recommendation for the company to improve more with the customer satisfaction.
is to provide Mobile Telecom Product and Services to its valued customer including Voice Communication, SMS service and other Value Added Services (VAS). It also Provides Data & Fax services to its customers. Banglalink Customer Care” became a new era in the field of customer service with the help of a devoted and enthusiastic pool of customer care representatives. With a massive campaign of “Apnar Jonnoi Amra - Kotha Dilam” (We are there for you- We Promise), Banglalink reached to new heights of Customer service & created a positive impression within the industry.
Since Banglalink unlike other mobile phone operators in the industry values their customers satisfaction level the most and they consider the key to their customer satisfaction is to attend customers with best customer service, we tried to analyze the satisfaction level through a survey and found out some recommendation for the company to improve more with the customer satisfaction.
is to provide Mobile Telecom Product and Services to its valued customer including Voice Communication, SMS service and other Value Added Services (VAS). It also Provides Data & Fax services to its customers. Banglalink Customer Care” became a new era in the field of customer service with the help of a devoted and enthusiastic pool of customer care representatives. With a massive campaign of “Apnar Jonnoi Amra - Kotha Dilam” (We are there for you- We Promise), Banglalink reached to new heights of Customer service & created a positive impression within the industry.
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