PLDT PLDT Speed Plan PLAN 1699 at caloocan, Metro manila, Philippines
M
mangomania24
Updated
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Service Information
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PLDT Speed Plan PLAN 1699
Service Description/Usage
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The internet connection is used mainly for social media for android phones and for playing games online. Consumption for playing online games is high and needs more faster internet speed or data.
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Service Usability
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Location (Service or Device used)
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Service Feedback
Pros:
What do you like about the service? This will help other users considering this service or plan to purchase.
What I like about the service is that it comes with a landline phone that can be used for calling families or friends. and it has 5mbps of internet speed which is good for downloading movies, applications and games. They have wide coverage of their business inside the country compared to other network providers.
Current Deals from Service Provider
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what i have right now is the plan 1699 for 5 mbps. They have fiber plans which has much more better internet speed but it is too pricy.
Cons:
What do you dislike about the service? This will help other users considering this service or plan to purchase.
What I didn't like with their service is that the internet connection has fluctuating signals, read time outs, speed is dropping. I tried calling their customer service, and it would take days until they fixed the issue, but after a week or two, same thing happens. comparing this company to other network providers which doesn't have a wide coverage for service, other companies has cheap but fast internet connection which is actually great but their line of service is not yet available in our area.
Suggestions
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What I can suggest is that if they cannot make their service better, they need to improve the customer service. people nowadays look for assurances, based on my own experience when i was still working for a telco company. they must value what the customer wanted and why is this happening. They really need to put themselves in the customer shoes to determine what they can do next.
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User reviews
SR
suresh rai
thanks to worldlink net for giving us lot of services and i am greatfull to your company and proud to be user of worldlink net