Cleartalking.com



Welcome to Cleartalking Q&A, where you can ask questions about telecom products and services related to any country, Mobile Devices and internet enabled smart devices. Receive answers from other members of the community.

Sri Lanka residents, what do you like or dislike with your wireless / cell phone carrier in 2017?

18 like 0 dislike
371 views

Review of Sri Lanka mobile / cell phone service providers

Based on your experience, explain what you like or dislike with your cell phone service provider from the following aspect at your area (city/state) 

- Cost of the plan 

- Network coverage 

- Data limit 

- Data speed 

- Customer service 

- Compare to other cell phone carriers in your region

asked Sep 24 in Sri Lanka by ctsuperadmin
    
+–
0
like
0
dislike

i'm live in ingiriya and using airtel data  it   cost of the plan,call quality,net coverage are better then other cell phone carriers.data limit not enough ,data speed is good  then other network,customer service is okay but not best service
- Cost of the plan  - My Plan is Mobitel & it is
Lower than other Plans.

- Network coverage  - Some areas have some issue, but totally good this.

- Data limit  - There are more data plans & it is good for us. we can use suitable data plan for us.

- Data speed  - It is poor. More time network errors &  our mobile battery also deny due this problem.

- Customer service  - It is good. Very help full.

- Compare to other cell phone carriers in your region - This is good more than other networks.
I m In maharagama and im using dialog prepaid package ,coverage is very high and cost is little bit high, data speed is very high than other networks
customer service also very help ful.
i am using dialog ..its so good ..and high speed ..but its wast my money .i am from aluthgama..
My plan is mobitel
It is cheap than to outher local area networks.
Most of area in sri lanka, coverage is good.
No suitable good data plani
Data speed is poor than other connections.
coustemer aervice is good.
Mobitel is good one for other than.
My plan is mobitel
It is cheap than to outher local area networks.
Most of area in sri lanka, coverage is good.
No suitable good data plani
Data speed is poor than other connections.
coustemer aervice is good.
Mobitel is good one for other than.
I like to wireless  cell phone carrier  . because it is simple to use. it is simply design and light weight. so i like to it much
- Cost of the plan  -  Mobitel is my plan

- Network coverage  - Some areas have some issues specially in rainy days, overall quite good though

- Data limit  - More data for less money

- Data speed  - Not bad

- Customer service  - actually quite good customer service

- Compare to other cell phone carriers in your region -  when comparing to the dialog carrier , mobitel is the best
- Cost of the plan - My plan is Dialog

- Network coverage - Most area cover by dialog

- Data limit - Have different data plan for any choice

- Data speed  - Speed good other than providers

- Customer service  - Excellent

- Compare to other cell phone carriers in your region - Dialog is good
I am using dialog is it very speed network dialog data speed is very good

81 Answers

0 like 0 dislike
I m In Kandy and im using dialog prepaid package ,coverage is very high and also cost is equity, data speed is very high than other networks
customer service also very helpful.
answered Oct 12 by online
0 like 0 dislike

My mobile carrier is Mobitel.It is one of the best mobile network in Sri Lanka.I live in Ambalantota.

The  cost of plan is very good for any people.They provide us good cost effective data plans and other packages.

Network coverage in my area is at a good point but i know some areas still have not good signal coverage.

They give us more data for cheap price.and also their internet speed is very fast than others.

Comparing to other carriers Mobitel is the best mobile network in Srilanka.They gives us very good customer service too.Their service is more valuable to us.

Thank you

answered Oct 12 by isuru_sl
0 like 0 dislike
I live in Minuwangoda. I'm using Dialog as my cell phone service provider. I use prepaid connection. Network coverage and call quality is good when comparing with other cell phone service providers. I think other cell phone service providers provide more data for low cost. Data speed and Customer service are good.  But I feel kind a disappoint about their data limit. I think other cell phone carriers providing more data for low cost.
answered Oct 12 by madhulkbiz
0 like 0 dislike
I live in Kandy.

Cost of the plan  - My Plan is Dialog & it is
Higher cost for messages and data.

- Network coverage  - totally good  network  coverage compair with other networks

- Data limit  - There are more data plans & it is good for us. we can use suitable data plan for us.

- Data speed  - Exellent

- Customer service  - It is good. Very help full.

- Compare to other cell phone carriers in your region - This is good more than other networks.
answered Oct 13 by ravindu-madumal
0 like 0 dislike

My location is colombo 10. My mobile carrier name - Dialog . i like all aspect of my carrier. 

- Cost of the plan - Good 

- Network coverage - Most area cover by dialog

- Data limit - Have different data plan for any choice 

- Data speed  - Speed good other than providers

- Customer service  - Excellent

- Compare to other cell phone carriers in your region - Dialog is good

shashika

answered Oct 13 by shashika
0 like 0 dislike
My Area is Kinniya (Trincomalee)

I'm using Airtel prepaid package

We can make calls in low cost A-A   Rs 0.01/s.    A-Other networks also at low cost

A very good vast coverage is always available

Amount of data is good & also can get talk time with the data

Really a faster data transaction

good customer service

most of the people are using Airtel than other networks in my area
answered 6 days ago by abdul-nasar-ihsan
0 like 0 dislike

My Location - Kandy, Central Province

My cell Phone carrier Name - Dialog

Cost Of Plan - I'm using a prepaid plain and its very much cost effective for me

Call Quality - High Quality Calling experience

Network Coverage - Full Network Coverage available 

Data Limit - There is no such data limit as they give us different plans

Data Speed - 1mbps to 3 mbps at  peak hours.  3mbps - 5mbps at off-peak hours.

Customer Service -  Excellent service than other provider which they have in all 365 days 

- Compare to other cell phone carriers in your region - Dialog is good

answered 5 days ago by hasitha-heliya
0 like 0 dislike
- Cost of the plan  - Dialog

- Network coverage  -Good

- Data limit  - y  data plans per your need

- Data speed  - can rate around 90%

- Customer service  - good

- Compare to other cell phone carriers in your region-prefer dialog
answered 5 days ago by mohidehassan
0 like 0 dislike

I am from minuwangoda

Cost of the plan  - My plane is Dialog

Network coverage - Good signal strength every area 

Data limit- we can choose a better date plan for required                   data usage

Data speed  - Very good

Customer service - Very good 

Compare to other cell phone carriers in your region -                                       dialog is good more than other network

answered 4 days ago by sudeera-rupasinghe
edited 4 days ago by sudeera-rupasinghe
0 like 0 dislike
I am from Mawanella. And I am using Dialog Network.

The plan costs are comparatively cheaper to other networks.

Big problem with network coverage for 3g networks!! complained many times but no response.

Data Limits are favourable but the Data speed is very slow due low coverage.

Customer service is good.
answered 3 days ago by munchi
0 like 0 dislike

I am living in Nugegoda. My cell phone carrier is Airtel. It's very good when  we compare with other brands. cost of the plan is good for me. Data limit is superb than other networks. coverage is also good. Call quality is similar to other networks. sometimes data speed is little bit slow. customer service is great. only problem is internet speed little bit slower than it used to be. but Airtel is better than other networks in my opinion.

answered 3 days ago by tharindu-perera
0 like 0 dislike

Cost of the plan - My plan is Dialog 

- Network coverage - Most area cover by dialog

- Data limit - Have different data plan for any choice 

- Data speed  - Speed good other than providers

- Customer service  - Excellent

- Compare to other cell phone carriers in your region - Dialog is good

answered 3 days ago by janaka-heshantha
0 like 0 dislike
I use hutch as my cell phone carrier and I live in Habarana.

I like hutch because their low price data plans and low cost for calls and text messages.but when it comes to coverage it is pretty bad.when its lightning the signal die.also when traveling it happens too.data speed is slightly good.when it comparing with other cell phone carriers hutch is bad I guess.
answered 3 days ago by sachi
0 like 0 dislike
I'm using Dialog in Kadigamuwa area. It has the most coverage than other networks. Cost also cheaper than others. Mobile data charges and spped is better. It has the best speed of data. They have 24 hour customer service. So I prefer Dialog as the best mobile service operator in Srilanka.
answered 3 days ago by asanka723
0 like 0 dislike
My plan is Dialog . My area is Matara.which has great coverage than other operators most area covered by 3G & 4G . They have different data plans. some are very cheaper than others. but their data speed is different in different areas. overall it is good network. Customer service is Not bad but not excellent.

Dialog is good rather than others.
answered 2 days ago by john92
0 like 0 dislike

- Cost of the plan - My plan is Mobitel

- Network coverage - Most area cover by Mobitel

- Data limit - Have different data plan for any choice 

- Data speed  - Data speed is good than other plans

- Customer service  - Good

- Compare to other cell phone carriers in your region - Mobitel is Good

answered 2 days ago by raveenminod
0 like 0 dislike

Location - Nrgombo

Carrier - Dialog (prepaid)

Cost of the plan - prepaid

Network coverage - Has very good coverage

Data limit - Has good data packages, data limits could be better

Data speed  - Speed is better than most providers

Customer service  - good

answered 2 days ago by dineshsuranga
0 like 0 dislike
Im in colombo.I am currently using prepaid dialog connection as my data plan.the coverage by dialog is better than others and the cost is also higher.data speed is also good.customer service is good.compared to other carriers, dialog is better.
answered 1 day ago by mpdesilva
0 like 0 dislike
My plan is airtel im from kribathgoda
- Cost of the plan  charges are fair comparing with other plans.

- Network coverage  coverage is not very good but okey.

- Data limit  have a good data limit but it would be great if they can allocate more day time data

- Data speed  speed is great

- Customer service  good customer service.

Comparing with others airtel is good

- Compare to other cell phone carriers in your region
answered 1 day ago by harindu-jayasekara
0 like 0 dislike
My plan is mobitel

cost - it has some disadvantages in cost section because it has no cheap data plans

network coverage - coverage is ok in most areas except in hill country

data limit - data limit is very disappointing for some packages eg; pocket internet plans

data speed - i have 4G in my home town area and speed is very good

customer service - very good customer service but they limit monthly calls for 2 for customer support

compared with other carriers i think mobitel is good in speed and coverage but very bad in data limit and packages aspect
answered 1 day ago by sasi119

Related questions

0 like 0 dislike
1 answer


...