1.
See Presence of Colleagues
The ability to view the status of other colleagues (“Presence”) is a great time saver avoiding unnecessary call transfers or voice mail tags.
Eliminate expensive voice mail tags
Avoid unnecessary call transfers that irritate customers
Visible from all 3CXPhone clients: Mac, Windows, iOS & Android
2.
Deliver Faxes & Voicemail to Inbox
Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise voicemails are converted to sound files and forwarded via e-mail
Forward voicemails to inbox
Listen to voicemails without calling in
Faxes are received as PDF files in your email
3.
Instant Messaging / Text chat
Allow employees to communicate together via text chat, without the need to rely on third party internet messaging systems. 3CX users can send and receive text messages via the 3CX Windows, Mac, iPhone and Android clients from anywhere.
No need for third party messaging systems
Send text messages, links and more at no additional cost
Available on Mac, Windows, iOS and Android
