How can i fix my phone sound ic?

Question

Hello, since i bought my new phone the phone sound does not work fine unless i use an earpiece, and i have tried to fix it and they could not help out. Please how do i go about it

Answer 1

How to Solve and Fix No Sound in Mobile Phone Speaker Problem

1. Check the volume setting first. Check if the mobile phone is on silent or vibrator mode. Change the mode if required.
2. Make a phone call to someone or customer care of your network provider and check the volume. Increase volume if required.
3. Check if the No Sound from Speaker problem happens always or during certain condition. Do functionality test by dialing the code – *#0*# to verify if there is any parts problem or not.
4. If the sound problem happens always then check the speaker and the mic.  If any of them is damaged then replace immediately.
5. If the speaker sound problem happens on certain conditions or situation then upgrade the Software / Operating System (OS) to the latest version.
6. For the earphone sound problem, check for any dust in ear-jack. Remove all dust and make sure it is clean and free from dust.

Comments

a new phone is what i am talking about