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Over the last four months, I have been experiencing frivolous deductions by Airtel in the name of caller tunes, hello tunes, Hungama Club, Airtelgyan, etc.! The list is endless. Whenever I call the customer care at 198, no one would answer our complaints and the call eventually gets cut off. After several patient trials, they told me that I have subscribed to such services. Hence, I can now unsubscribe, if I want. First of all, I have very limited usage of voice and text on this number and I don't have any other requirement. But still, I am being harassed by these deductions towards these unsubscribed services..

asked in Calling Cards by manohar-lal

1 Answer

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in order to activate your caller tune facility you need to call the toll free number of airtel customer care and follow the instructions .. sometimes they send promotional sms where they provide the customer with free caller tunes ..
answered by sayani-saha

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