Verizon Voice Call and Internet at Stroudsburg, Pennsylvania, United States
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Service Information
Service Type
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Plan Type
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Service Provider
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Service Package/Plan
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Voice Call and Internet
Service Description/Usage
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I pay for broadband internet and cellular phone line connectivity. I use roughly 600 gbs per month in data on this contract of which each gigabyte is just as fast as the last.
Service Provider/Plan Link
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Cleartalking Q&A
Location (Service or Device used)
Country
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State, Province or Region
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City/Town/Village
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Postal Code
Service Feedback
Pros:
What do you like about the service? This will help other users considering this service or plan to purchase.
I have been using Verizon for my internet and cellular usage for the past six years without any complaints. Their service has been mostly reliable and consistent, and when it wasn't they made sure to fix the problem as quickly as possible. I have had trouble with other networks in the past but after switching to Verizon broadband, the internet speeds have been very fast given the region I am located in. I live in Stroudsburg, PA where most towers don't transmit strong signals. Two years ago Verizon installed new underground cables in my neighborhood, and could not have been any happier since.
Cons:
What do you dislike about the service? This will help other users considering this service or plan to purchase.
Overall, I am pleased with their service even though the monthly bill is more expensive than their competition. I could cut my bill by roughly 20% if I chose other service providers in my area, but in my experience Verizon is unique in the sense that they offer very reliable connectivity. This is something I value even though it is more expensive.
Suggestions
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I would prefer if Verizon invested more money into improving their broadband speeds and reliability, given the fact that I am paying a premium for this service. I would also like to note that Verizon could do a better job of improving their customer service and hire representatives that fluently understand English.
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