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Who do I contact about phone bill disputes?

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My parents recently had a larger than normal phone bill with some calls listed they didnt make. BT havent been exactly helpful so does anyone have a suggestion as to how we contact an independant body or ombudsman to take this furthee. As always, thanks for your help.
asked Dec 4 in United Kingdom by nathen007
    

1 Answer

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I am not aware for the UK, however, there must be some telecom authority where you can register your complaints.
answered Dec 5 by bhaskar

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