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- Comcast Monthly plan at Chicago, IL, United States
Comcast Monthly plan at Chicago, IL, United States
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Service Information
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Monthly plan
Service Description/Usage
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The service I use is on a monthly basis, we get lots of data and usage of both cable and wifi each month. We don't receive any phone service, the customer service is questionable.
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Service Usability
Cleartalking Q&A
Location (Service or Device used)
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Postal Code
Service Feedback
Pros:
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Fast internet, clear picture when watching cable.
Cons:
What do you dislike about the service? This will help other users considering this service or plan to purchase.
Bad customer service, sometimes you're put on hold for a long time. Cost isn't the best, doesn't provide the best coverage or recent offers to customers. Other regions might be similar to what people in this state encounter with the service.
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Map
User reviews
1 review
Overall rating
3.7
Service Quality
4.0(1)
Service Cost
4.0(1)
Service Recommendation
3.0(1)
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Overall rating
3.7
Service Quality
4.0
Service Cost
4.0
Service Recommendation
3.0
Comcast provides fast speed for internet service for surfing and watching videos. I sometimes experience that the internet speed is ups and downs, which there are times when the internet speed that's so slow that I have to reset the modem quite frequently. Customer service is alright when comes to asking for help because I sometimes don't get the help I need. One thing I don't like about Comcast is that the price change every year, which when my contract is up in a year, Comcast changes the price. It's quite costly unless you call Comcast customer service to extend the contract for the same price, which doesn't happen to some people. I would stick to Comcast because that's the only service that's available in the area where I live.
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