Cox Communications Bundled (Phone + Internet + TV) at Topeka, Kansas, United States

Cox Communications Bundled (Phone + Internet + TV) at Topeka, Kansas, United States

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3.3 (2)
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Service Information

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Bundled (Phone + Internet + TV)
Service Description/Usage
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  • Up to 940 Mbps download
  • Up to 35 Mbps upload
  • 1,024 GB data plan
  • 85x faster than average DSL speeds
  • Access to 650,000+ hotspots
  • Cox Security Suite

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Service Usability

Location (Service or Device used)

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Landmark
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Kansas

Service Feedback

Pros:
What do you like about the service? This will help other users considering this service or plan to purchase.
They rarely have an outage. One in 8 months. High speed internet and wifi with several phones and computers hooked up. Can get service outside house. Can get showtime on any device with Cox I.D.  The channel lineup has over 140 channels. Netflix is available and also includes several apps like Youtube and the Pet Channel. They are lenient on paying the bill late. Have mobile apps to control troubleshooting and usage. 
Current Deals from Service Provider
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They say I have the best available bundle.High speed  Internet is $129.98 a month and the Contour TV is $129.47 Total is $250.45 a month.
Cons:
What do you dislike about the service? This will help other users considering this service or plan to purchase.
It's expensive. Their website doesn't give you the option to see other bundles or to downgrade service. Must agree to a year contract. Service technician help is $75. Additional channels like HBO and Showtime are $10-$15. Charge $10 a month for the Contour box. 
Suggestions
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Lower the price

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User reviews

2 reviews

Overall rating 
 
3.3
Service Quality 
 
3.5  (2)
Service Cost 
 
2.5  (2)
Service Recommendation 
 
4.0  (2)
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Comments
Overall rating 
 
3.0
Service Quality 
 
2.0
Service Cost 
 
4.0
Service Recommendation 
 
3.0

I am using Airtel service. Service is very cost effective. Internet speed is just ok. Service Quality is not very good, as customer care is not very helpful.
My recommendation : If you have choice use other services.

B
1 reviews
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Overall rating 
 
3.7
Service Quality 
 
5.0
Service Cost 
 
1.0
Service Recommendation 
 
5.0

Overall I am pleased with Cox and am glad they are available to me. I've never had a problem, sign up was very easy, customer service is knowledgeable and pleasant to communicate with. Troubleshooting is a breeze.

D
1 reviews
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