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Sprint being sued for 'Cramming' | Telecom Consumer Discussion Forums

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Sprint being sued for 'Cramming'
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December 17, 2014
7:22 pm
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Cellnut
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Sprint’s being sued for $105 million for cramming customer’s bills with additional, unnecessary charges (source). It’s unfortunately a pretty common practice in the U.S. for telecoms to attempt this practice, thankfully sooner or later it eventually bites them where they don’t expect it. Unfortunately it’s a small fine compared to what they should do in my opinion. $105 million is sort of a drop in the bucket for these companies. Have you ever been overcharged by your telecom? I know AT&T among others has overcharged me before.

December 18, 2014
2:03 pm
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Costin
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I think it`s a general practice, even in Europe I noticed from time to time some attempts to charge my bills more than consumed and it`s not precisely telecommunication services, also electricity

Naturally, if you complain about it, the company should register it and correct it, unless it wants to face the intervention of public authorities protecting customers` rights

 

December 28, 2014
1:16 pm
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thethunderchild
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I’m actually pretty careless about looking at my bills… I guess I’m pretty naive to think that big businesses will act ethically and not make any mistakes.

 

New Year’s Resolution, start taking the time to check all my credit card and other bills and make sure I’m not being charged wrongly!

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