Share & grow the world's knowledge!

Contribute to Cleartalking and share your expertise
Check out the services we offer for both users and businesses.

Promote technology products and services in many different ways with the growing community!
Submit a ticket to get help with using our services.

 

Customer service | Telecom Consumer Discussion Forums

A A A
Avatar

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
sp_Search Search
Advanced Search
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Search Search
Go to Bottom
sp_RankInfo
No permission to create posts
sp_Feed Topic RSS sp_TopicIcon
Customer service
Elevator music playing in the speaker for what is seems to be hours...
Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 (0 votes) 
May 7, 2014
1:44 pm
Avatar
legionnaire
Zagreb, Croatia
Bronze
Members
Forum Posts: 20
Member Since:
May 7, 2014
sp_UserOfflineSmall Offline
sp_YouTube
Go to Top
1sp_Permalink sp_Print
0

Don’t you just hate the feeling of the elevator music playing in the speaker for what is seems to be hours… Yep, I understand there is a lot of customers calling but… Doesn’t it sometimes seem like nobody cares? Also, customer service workers who don’t have a clue about the technical part of the story but still act so supreme…

Which providers have you used that really REALLY had bad customer service?

In my case, it is the T-COM, which have terrible customer service, with students who don’t have a clue about any of the basic things they should know to do a job that they are doing…

May 7, 2014
7:17 pm
Avatar
23and14and20
Silver
Members

Premium Member

ByPassPostChallenge
Forum Posts: 421
Member Since:
January 6, 2014
sp_UserOfflineSmall Offline
Go to Top
2sp_Permalink sp_Print
0

oh yeah, i had and still having fair share of customer service experience with my providers. it actually sucks in post maintenance service. escalation of 24hours resolution normally 1week in reality. geez…

May 8, 2014
9:24 am
Avatar
legionnaire
Zagreb, Croatia
Bronze
Members
Forum Posts: 20
Member Since:
May 7, 2014
sp_UserOfflineSmall Offline
sp_YouTube
Go to Top
3sp_Permalink sp_Print
0

Interesting, I was always wondering do they act the same everywhere. Obviously, that is the case. Only time when they are fast enough is the time when they want money from you.

 

Even though, they were never cheap with equipment, always replacing it when neccessary, so I guess that’s the brightside. But I’m sure that they make it up very fast, and the equipment they procure is not as costly as for us, mortals :)

September 9, 2014
5:30 am
Avatar
Raisaa
Silver
Members

ByPassPostChallenge
Forum Posts: 401
Member Since:
May 21, 2014
sp_UserOfflineSmall Offline
sp_UserWebsite sp_Facebook sp_GooglePlus
Go to Top
4sp_Permalink sp_Print
0

Ha ha ha, If you do not own a music player then Customer Service is the best place to listen some random music Wink … & If you have balance but no place to spend then call the customer service, they are always there to help you spend your balance Wink

No permission to create posts
sp_Feed All RSS
Go to top
Forum Timezone: America/New_York

Most Users Ever Online: 1255

Currently Online:
54 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Members Birthdays
sp_BirthdayIcon
Today None
Upcoming None

Top Posters:

Costin: 1019

23and14and20: 421

Raisaa: 401

Krisstoffer: 398

Jackson: 277

Cellnut: 192

Talla: 166

thethunderchild: 148

Paul B: 130

jangwl: 121

Member Stats:

Guest Posters: 0

Members: 56262

Moderators: 4

Admins: 2

Forum Stats:

Groups: 7

Forums: 224

Topics: 1713

Posts: 5844

Newest Members:

Rick Fix

Moderators: scott: 3, Compudoctores: 0, ctech: 0, Help Desk: 0

Administrators: ctsuperadmin: 3, ctsupportadmin: 3