10:50 am
June 21, 2014
Tata Docomo
India,westbengal
Recently I had worst service experience with tata docomo. I am using SIM of tata docomo with internet connectivity. In last week, to my surprise, two times I felt that my balance was reducing at a much higher rate. Once it was reduced to zero and another time just after my recharge some rupees were deducted. When I inquired about this with service center they were not able to give any satisfactory answer. Moreover they blame me that I might have downloaded something….so pathetic…I have decided that I will switch to some other service provider.
8:13 am
Premium Member
ByPassPostChallenge
January 26, 2014
As a customer, you have to be offered correct and adequate informing, no matter what your problem is
Unfortunately, some providers don`t tell understand completely the value of a long-term communication with their customers. Maybe they do, but the persons they hired, aren`t willing to implement it. Anyhow, a case like yours ultimately leads to lack of confidence in that providers`services or the effective choice of another provider
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