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tata docomo | Telecom Consumer Discussion Forums

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tata docomo
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June 21, 2014
10:50 am
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lucy
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Tata Docomo

India,westbengalEmbarassedEmbarassed

 

Recently I had worst service experience with tata docomo. I am using SIM of tata docomo with internet connectivity. In last week, to my surprise, two times  I felt that my balance was reducing at a much higher rate. Once it was reduced to zero and another time just after my recharge some rupees were deducted. When I inquired about this with service center they were not able to give any satisfactory answer. Moreover they blame me that I might have downloaded something….so pathetic…I have decided that I will switch to some other service provider.

July 13, 2014
8:13 am
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Costin
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As a customer, you have to be offered correct and adequate informing, no matter what your problem is

Unfortunately, some providers don`t tell understand completely the value of a long-term communication with their customers. Maybe they do, but the persons they hired, aren`t willing to implement it. Anyhow, a case like yours ultimately leads to lack of confidence in that providers`services or the effective choice of another provider

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