2:41 pm
April 25, 2014
Lots of things happen to cell phones in Nicaragua. They get wet, stolen, lost or dropped. This is a pain, but the good news is….if you do lose your phone for whatever reason you can restore your phone number. You must visit the office, not just a pulperia where you buy time….it must be an official office and if you tell them what the number is and show your identification they usually can give you a new sim card with the same number you had. Dont wait too long as they do expire.
6:08 am
Premium Member
ByPassPostChallenge
January 26, 2014
In my country, if you pay more for a sort of smartphone policy, you will benefit of free repairs in severe conditions, like dropping it from the 4th floor of a building and if it`s stolen, you can block it in few seconds, calling to a particular number, separated from general customer care service
The same benefits are offered for troubles issued in the country or abroad
2:47 pm
April 25, 2014
In Nicaragua the companies for the most part do not provide repair for free. I have not heard of anyone having any sort of warranty policy. Some offices will repair phones, but it is very difficult to get a phone from the US fixed here. The sizes are generally different and make repairs sometimes impossible. The cheap phones here often cost less then the repairs would.
3:49 pm
April 25, 2014
When I lived in Granada, Nicaragua it was all the rage to have double chip phone. These allowed you to put two chips, one from Movistar and one from Claro in the same phone. This way you could call either company by simply picking which card you wanted to use by pushing your option in your home page. This method also provided the option to save a new number under the correct company. You can save a lot of money with this option, even if the phone costs more. Especially somewhere like Granada where people seem to be about 50-50 on which company they use. In SJDS movistar is by far more popular and so I dont see as many of these phones. Be aware, the official offices are not in favor of these phones and I have heard if they know you have one they can disconnect your number. With this in mind I always wrote the number down and handed them the paper instead of using my phone in front of official offices.
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