PTCL 5mbps umlimited at Peshawar, Khyber Pakhtun Khwa, Pakistan

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Service Information

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5mbps umlimited
Service Description/Usage
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PTCL offering 5 MBPS package at RS,3000 per month with HIGH SPEED UNLIMITED DOWNLOADS with FREE MODEM.

They also offer:
Wi-Fi modem (Smart Spot) included on all new connections
Free PTCL Smart TV App
Free Unlimited On-Net calls 



Service Provider/Plan Link
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Service Usability

Location (Service or Device used)

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State, Province or Region
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City/Town/Village
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Location
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Postal Code
Landmark
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RMI Hospital

Service Feedback

Pros:
What do you like about the service? This will help other users considering this service or plan to purchase.
The Price is good and affordable for the packages. Speed is incredible and system up-time is also great. Unlimited bandwidth, never runs out of downloads. Smart TV service provided with the connection is also not too bad.

Current Deals from Service Provider
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  1. High speed unlimited data downloads
  2. Free Modem
  3. Free on-net and off-net calls
  4. Convenient ordering on phone and web
  5. 24 hour complaint system
  6. Access to HD web resources

Cons:
What do you dislike about the service? This will help other users considering this service or plan to purchase.
Lots of frequent disconnections and connection drops several times a day. Customer support is not up to the mark. Never resolve the issues on first complaint. While making the call to customer support, have to wait for so long to connect with the representative. 
Suggestions
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PTCL must improve their Customer support. They have to fix the frequent disconnection problems. Should underground the broadband and phone lines with reliable fiber optic cables.  

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User reviews

1 review
Overall rating
 
2.3
Service Quality
 
3.0(1)
Service Cost
 
1.0(1)
Service Recommendation
 
3.0(1)
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Overall rating
 
2.3
Service Quality
 
3.0
Service Cost
 
1.0
Service Recommendation
 
3.0
Well, that is a really high priced service. I do not know how do you find it good.
J
Top 50 Reviewer 6 reviews
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