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Tips & Tricks
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Try to check whether you have extra costs. For example, if your service included 1000 minutes to use in the provider`s networks and you used 2000 minutes, there are some extra money that you  have to pay

If everything is clear, write a mail or call the support service of the provider, in order to be explained. If explanations isn`t satisfactory, you can ask the opinion of a lawyer
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