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CellPhone Service Provider You Hate Most? | Telecom Consumer Discussion Forums

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CellPhone Service Provider You Hate Most?
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September 13, 2014
4:32 am
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Raisaa
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Mine are Airtelbd & Robi. One think about Airtelbd I hate most is the causeless balance deduction. & Robi has no cheap pack plan to surf the internet & their worst Customer Service.

September 13, 2014
12:41 pm
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tonoyatonu
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I really hate the service provider Airtel,BL and Robi. Airtel deducting money from the account without any reason and Robi for the worst customer service.On the Other hand BL net speed worst than the other networks.Yell

September 13, 2014
12:49 pm
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Talha
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Undoubtedly I will support Airtel for their bad network coverage & bad internet package plan. they also disturb me daily 3 or 4 time by giving unnecessary messages.  

September 13, 2014
1:04 pm
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Nishi
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absolutely robi

once I called their customer care 123 & they pending me for talking with customer care executive about 17 minutes. after that I said my problem they solved the problem immediately but another problem I said too about that pending 17 minutes what I lost for talking with him, he could not solved the problem yet.

September 13, 2014
1:13 pm
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Mahadi
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I almost used all of operators. But I didn’t try Citycell yet. Maybe I don’t like this… Cool

September 14, 2014
5:22 am
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Raisaa
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tonoyatonu said
I really hate the service provider Airtel,BL and Robi. Airtel deducting money from the account without any reason and Robi for the worst customer service.On the Other hand BL net speed worst than the other networks.Yell

Sometimes GP network fails, most of the time it happens after Load-shedding. In this case they are not the best at all.

September 14, 2014
5:25 am
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Raisaa
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Talha said
Undoubtedly I will support Airtel for their bad network coverage & bad internet package plan. they also disturb me daily 3 or 4 time by giving unnecessary messages.  

Agreed! You are right. Seems like sending unnecessary messages (+repeated message too, you’ll get same boooring message everyday) is their hobby. Message doesn’t contain useful or cost saving offers. Its just to say that “we send you offers everyday”.

September 14, 2014
5:29 am
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Raisaa
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Nishi said
absolutely robi

once I called their customer care 123 & they pending me for talking with customer care executive about 17 minutes. after that I said my problem they solved the problem immediately but another problem I said too about that pending 17 minutes what I lost for talking with him, he could not solved the problem yet.

I did face the same problem with them. After 17 minits of waiting period & finally listening my problems (more 5 minits) they just said- “we are sorry for the inconvenience but you should contact nearest customer care in order to get solution regarding your issues.” … this is really ridiculous … Yell

 

September 14, 2014
6:01 am
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Raisaa
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Mahadi said
I almost used all of operators. But I didn’t try Citycell yet. Maybe I don’t like this… Cool

Same here but I did use their Internet Pack, not bad at all..

September 14, 2014
2:37 pm
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D Warner
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Nishi said
absolutely robi

once I called their customer care 123 & they pending me for talking with customer care executive about 17 minutes. after that I said my problem they solved the problem immediately but another problem I said too about that pending 17 minutes what I lost for talking with him, he could not solved the problem yet.

all of the clients has the same problem you faced, if you ask them about this they will say,”we will working on this” but when will complete their procedure and will solve the problem for late customer care taking or receiving call they do not know too.  Laugh

September 15, 2014
3:46 am
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Raisaa
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D Warner said
 

Nishi said
absolutely robi

once I called their customer care 123 & they pending me for talking with customer care executive about 17 minutes. after that I said my problem they solved the problem immediately but another problem I said too about that pending 17 minutes what I lost for talking with him, he could not solved the problem yet.

all of the clients has the same problem you faced, if you ask them about this they will say,”we will working on this” but when will complete their procedure and will solve the problem for late customer care taking or receiving call they do not know too.  Laugh

The Truth: Never try to purchase a data plan using same SIM twice (any operator). On first month you’ll definitely get high quality service, after you re-purchase they will start showing their original face. Suppose you have purchased a monthly pack, after 4-5 days you notice that speed is decreasing & the speed is unstable. You do complain their customer service & they will tell you that- “sir please be patient, problem will be solved in next 10-12 days, I can’t tell you exact date but our team is working…” … Now this is shit, you purchased 30 days pack, used 4-5 days, maintenance will take upto 12 days & that means already 16 days has gone. So what you gonna do in next 14 days? 

September 17, 2014
7:03 am
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Villa
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100% robi for bad customer service centre, also airtel for bad coverage of network.

October 28, 2014
5:32 am
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SakiB
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100% robi for bad customer service centre, also airtel for bad coverage of network.

 

all we are after robi?  Wink

November 8, 2014
7:01 pm
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Talla
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I don’t hate a specific network, we have 3 mobile & internet providers in Morocco, the best is Maroc Telecom, but each make once in while some good offers.

 

PS: I know this topic is about cell phone operators in Bangladesh, but just in case you guys wanted to visit Morocco :P.

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