Three UK | Telecom Consumer Discussion Forums

Ste Crook said
I have been with Three in the UK for about 5 years now, As its the network that’s ‘built on the internet’ I certainly think they deliver on browsing. Websites etc load so much quicker on Three than any other network I’ve used, I know a lot of people on O2 and they are often waiting for pages to download.

Three’s customer service isn’t always the best though, typically their call centre’s seem to be the other side of the world, and often their accent is really hard to understand. 

Apart from that, I find their tariffs extremely competitive, the internet works great and overall I find I get a reasonable coverage, obviously as they only have 3g and 4g transmitters there is never going to be a fantastic signal through certain types of buildings…..but hey, thats what wi-fi is for. 

I have the HTC One, on the now unavailable “One” Plan, the One plan pretty much provides best value for me, its about £38 a month for 2 years, get 2000 minutes to anyone, 5000 minutes to Three numbers, 5000 texts and completely unlimited internet both on the phone and when tethering. 

Three’s new plans now only offer a 2gb cap for tethering, and I can see why they do it, people were finding it cheaper to use the tethering rather than get a home broadband connection, which clearly will impact on the performance of the network for other users. 

 

 

I like to read stories as yours, about satisfied or almost satisfied customers. If we pay for a certain service and the popularity of a carrier, we expect the best of it. 

My story is somehow similar to yours, the only difference is that in my country Orange seems to behave as Three. I pay 15EUR per month, but I receive unlimited minutes and messages in the same network, plus 500 international and national minutes. Not to omit the 2GB of internet traffic on my smartphone and tablet

Ste Crook said

Brad said
It seems quite expensive. My plan is much cheaper and I get more texts, minutes and only have to stay on for 1 year.

Just a heads up, they’ve changed their plans now, the one plan is no longer available, however I upgraded my partners Sim only plan the other day.

 

For £20 a month she gets: 

Unlimited Texts

4gb Data

Unlimited Calls

 

…..cant really complain at that as she doesn’t use the internet on her phone a lot…..

Not bad at all

Does the new plan include some benefits for international calls or internet on roaming? That would be nice, although you might not travel each month