Share & grow the world's knowledge!

Contribute to Cleartalking and share your expertise
Check out the services we offer for both users and businesses.

Promote technology products and services in many different ways with the growing community!
Submit a ticket to get help with using our services.

 

Orange or O2 in the UK? | Telecom Consumer Discussion Forums

A A A
Avatar

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Orange or O2 in the UK?
Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 (0 votes) 
December 2, 2013
7:59 am
Avatar
Codihype
New Member
Members
Forum Posts: 2
Member Since:
December 2, 2013
sp_UserOfflineSmall Offline

Should I go with orange or with O2 service provider in the UK?

 

Which has better coverage and which has batter customer service?

 

I also care about rates but customer service is most important for me.

December 5, 2013
3:30 pm
Avatar
Brad
Bronze
Members
Forum Posts: 49
Member Since:
November 25, 2013
sp_UserOfflineSmall Offline

02 100%, Orange/EE have poor rates and constantly send you spam messages which is annoying. Id probably go with 02 but its up to you, check out the prices of packages and see what you prefer.

December 9, 2013
4:26 am
Avatar
mithunj15
New Member
Members
Forum Posts: 3
Member Since:
December 9, 2013
sp_UserOfflineSmall Offline

Idea is the service provider in our area (kerala ,India).Perfect ,100% coverage no distortion are the peculiarities of Idea.Idea is subsidiary of Aditya Birla Group.But some times they charge too much for a local call.Surprised.

December 9, 2013
4:38 am
Avatar
mithunj15
New Member
Members
Forum Posts: 3
Member Since:
December 9, 2013
sp_UserOfflineSmall Offline

O2 is better ,when i was in UK ,i use O2,it has 100% coverage

The following users say thank you to mithunj15 for this useful post:

FastEfficient
December 9, 2013
6:08 pm
Avatar
Brad
Bronze
Members
Forum Posts: 49
Member Since:
November 25, 2013
sp_UserOfflineSmall Offline

mithunj15 said
O2 is better ,when i was in UK ,i use O2,it has 100% coverage

That the only reason?

January 31, 2014
4:28 am
Avatar
Costin
Platinum
Members

Premium Member

ByPassPostChallenge
Forum Posts: 1019
Member Since:
January 26, 2014
sp_UserOfflineSmall Offline

Codihype said
Should I go with orange or with O2 service provider in the UK?

 

Which has better coverage and which has batter customer service?

 

I also care about rates but customer service is most important for me.

Each time I travelled to UK, I used Orange, since I have a contract with the local subsidiary in my country, but sometimes the coverage was down. On the other hand, I could use the international minutes and the internet traffic included, without extra charge

February 20, 2014
5:33 pm
Avatar
Lunar
Bronze
Members
Forum Posts: 20
Member Since:
January 28, 2014
sp_UserOfflineSmall Offline

I had terible customer service experiences with Orange so I would never recommend them to anyone, I would choose O2 all day. I have had experiences with O2 but it was quite a long time ago, they were really good to me back then, the only reason I switched was because of the price of the contract for the phone I wanted, O2 were more expensive.

I would definitely keep away from Orange though, and I believe they are EE now, so I’m not sure if they have changed much but I’m guessing the same people are involved who dealt with me.

I may have been a one off, but judging by other reviews online I don’t think I was.

February 23, 2014
12:42 am
Avatar
Krisstoffer
Earth
Silver
Members

Premium Member
Forum Posts: 398
Member Since:
January 7, 2014
sp_UserOfflineSmall Offline

O2 everytime for me, they have competitive rates and pretty decent coverage, not the company they used to be. I used to have Orange in fact it was the first network I was ever on but I always found it very quite expensive compared to the others.

The following users say thank you to Krisstoffer for this useful post:

FastEfficient

http://www.joolo.net - better than this hole for mobile devices.

February 24, 2014
4:07 pm
Avatar
Costin
Platinum
Members

Premium Member

ByPassPostChallenge
Forum Posts: 1019
Member Since:
January 26, 2014
sp_UserOfflineSmall Offline

Krisstoffer said
O2 everytime for me, they have competitive rates and pretty decent coverage, not the company they used to be. I used to have Orange in fact it was the first network I was ever on but I always found it very quite expensive compared to the others.

Even in my country, comparing with Vodafone or Cosmote, Orange is quite expensive, but it provides more reliable services, at least from my point of view.

It never happened to see the signal down on Orange network, while on some areas the signal was missing in the case of rivals.

April 20, 2014
3:25 pm
Avatar
Ste Crook
Bronze
Members
Forum Posts: 54
Member Since:
April 19, 2014
sp_UserOfflineSmall Offline
10sp_Permalink sp_Print
0

I would say O2, ideally Three is probably the best network, but steer clear of Orange, or EE as its now called. I know people who were on Orange / T-Mobile and since its become EE their service has become much more patchy, this is due to them reducing the capacity of the network where there was both Orange and Tmobile transmitters there is now just one, so many people have noticed and complained on facebook about it. 

The following users say thank you to Ste Crook for this useful post:

Costin
April 23, 2014
5:04 am
Avatar
FastEfficient
Bronze
Members
Forum Posts: 38
Member Since:
April 20, 2014
sp_UserOfflineSmall Offline
11sp_Permalink sp_Print
0

I would personally recommend 02. It was the only network I was ever on throughout my life in the UK. The coverage was always excellent and I never had any network issues, and the pay as you go deal I was on was fantastic and affordable. On the other hand, I knew people on Orange who seemed to always have network issues and have to walk towards a window or door to take their calls!

The following users say thank you to FastEfficient for this useful post:

Costin
September 8, 2014
9:03 am
Avatar
jangwl
Silver
Members

ByPassPostChallenge
Forum Posts: 121
Member Since:
September 5, 2014
sp_UserOfflineSmall Offline
12sp_Permalink sp_Print
0

Orange and O2 are good. But generally, it also depend on the call agent that are serving you on the phone. Customer service is very important for a good customer experience.

Best Regards

Richard

http://www.richardjang.com

 

September 8, 2014
2:32 pm
Avatar
Costin
Platinum
Members

Premium Member

ByPassPostChallenge
Forum Posts: 1019
Member Since:
January 26, 2014
sp_UserOfflineSmall Offline
13sp_Permalink sp_Print
0

Ste Crook said
I would say O2, ideally Three is probably the best network, but steer clear of Orange, or EE as its now called. I know people who were on Orange / T-Mobile and since its become EE their service has become much more patchy, this is due to them reducing the capacity of the network where there was both Orange and Tmobile transmitters there is now just one, so many people have noticed and complained on facebook about it. 

Next time I will visit my sister in UK, I will buy a prepaid service from O2 to see how it behaves

It receives such a great feedback here, that it`s impossible to disappoint meLaugh

This reduction happens in the case of all fusions, the two brands are willing to reduce the costs, but in the end the customers receive a not very satisfactory service

September 9, 2014
6:09 am
Avatar
jangwl
Silver
Members

ByPassPostChallenge
Forum Posts: 121
Member Since:
September 5, 2014
sp_UserOfflineSmall Offline
14sp_Permalink sp_Print
0

Pre-paid is good for tourist like us. We do not need to pay the high roaming charges when we have the needs to made important calls. Telcos do a double charge when u made calls from your home mobile. U need to pay your home telco and the roaming telco the charges.

Best Regards

Richard

http://www.richardjang.com

 

September 9, 2014
2:13 pm
Avatar
Costin
Platinum
Members

Premium Member

ByPassPostChallenge
Forum Posts: 1019
Member Since:
January 26, 2014
sp_UserOfflineSmall Offline
15sp_Permalink sp_Print
0

jangwl said
Pre-paid is good for tourist like us. We do not need to pay the high roaming charges when we have the needs to made important calls. Telcos do a double charge when u made calls from your home mobile. U need to pay your home telco and the roaming telco the charges.

Right, it would be nice if roaming will get even cheaperLaugh

I keep calling back home to see whether my dog is fed, my books haven`t fallen from the shelf and so on

Forum Timezone: America/New_York

Most Users Ever Online: 1255

Currently Online:
7 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Members Birthdays
sp_BirthdayIcon
Today None
Upcoming None

Top Posters:

Costin: 1019

23and14and20: 421

Raisaa: 401

Krisstoffer: 398

Jackson: 277

Cellnut: 192

Talla: 166

thethunderchild: 148

Paul B: 130

jangwl: 121

Member Stats:

Guest Posters: 0

Members: 51964

Moderators: 4

Admins: 2

Forum Stats:

Groups: 7

Forums: 224

Topics: 1710

Posts: 5839

Newest Members:

Micah Haskell

Moderators: scott: 3, Compudoctores: 0, ctech: 0, Help Desk: 0

Administrators: ctsuperadmin: 3, ctsupportadmin: 3