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(0 votes) 1:32 am
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January 6, 2014
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Care you share your experiences with Philippines’ leading Service provider? It is actually Globe versus Smart.
I am both a Smart and Globe user. Will delay my thoughts after reading what you guys have to share.
Cheers!
11:24 pm
January 16, 2014
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I am a TM user that is powered by Globe. Well, I was a Smart user before and changed to Globe due to the monopolized number of users of Globe at school were. My opinion on this is, all of them have their own marketing strategy and promos that suits the needs of their users. Their only problem is how to monopolize majority of the filipino people to use their services. Globe monopolizes schools and I think smart also starts to monopolize schools.
2:27 am
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January 7, 2014
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I’m a Globe user however once my wife fixes her ID for my application I will probably be a smart user, they have the better offerings on devices, globe are often overpriced on the flagships.
http://www.joolo.net - better than this hole for mobile devices.
3:02 am
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January 6, 2014
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agree that in terms of market share, globe is winning. however, being number 1 in market share resulted for them to be relaxed in customer service that is actually turned me off already. smart on the other hand is actually a big threat to them. smart wont be named bst employer for consecutive years without enough reasons.
9:51 pm
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January 7, 2014
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One of my big issues with both of the them is whats on the web deal wise is not whats in the store – seriously go in store you will find way better deals but keep in mind something you noticed on the web cos if you don’t bring it up neither will they…
http://www.joolo.net - better than this hole for mobile devices.
2:33 am
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January 6, 2014
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thanks for the replis guys! now, sharing to you my personal thoughts.
smart – provides good customer service and acts fast on any concerns. company itself is one of the best employers in the philippines. netwrok signal weak in provinces.
globe – lousy customer service, no doubt number one in terms of subscriber, signal streght is good in city and provinces though alot of unscheduled downtime incident.
3:57 pm
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January 26, 2014
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23and14and20 said
Care you share your experiences with Philippines’ leading Service provider? It is actually Globe versus Smart.
I am both a Smart and Globe user. Will delay my thoughts after reading what you guys have to share.
Cheers!
Probably a silly question, since I visited Singapore years ago and probably things have changed meanwhie. Anyhow, do those carriers offer prepaid SIM cards? At the moment of my trip, I think I used a SIM card from Starhub, charged with 20$
12:29 am
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January 7, 2014
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Yes, they do, you can obtain one from them directly at the airport as you come out just before the taxi stands. You will need to of course have your passport handy as they wont supply a sim without seeing your passport.
http://www.joolo.net - better than this hole for mobile devices.
2:43 am
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January 6, 2014
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Costin said
23and14and20 said
Care you share your experiences with Philippines’ leading Service provider? It is actually Globe versus Smart.
I am both a Smart and Globe user. Will delay my thoughts after reading what you guys have to share.
Cheers!
Probably a silly question, since I visited Singapore years ago and probably things have changed meanwhie. Anyhow, do those carriers offer prepaid SIM cards? At the moment of my trip, I think I used a SIM card from Starhub, charged with 20$
yup. both in phils and singapore you can conveniently buy prepaid sim loaded with minimum amount that can be used instantly for calls and sms. in terms of prepaid best features and rates globe (phils) and starhub (singapore) normally leads the race.
hope this helps!
11:06 pm
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January 6, 2014
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aside from globe telecome and
5:54 pm
September 17, 2014
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23and14and20 said
thanks for the replis guys! now, sharing to you my personal thoughts.smart – provides good customer service and acts fast on any concerns. company itself is one of the best employers in the philippines. netwrok signal weak in provinces.
globe – lousy customer service, no doubt number one in terms of subscriber, signal streght is good in city and provinces though alot of unscheduled downtime incident.
I do have friends who have Smart as their service provider. They have a lot of complaint when it comes to customer service as well. I think both (and the others) have their weaknesses in terms of customer service.
Personally, I have been a Globe subscriber ever since I got my first cellphone when I was in college (and it’s been 15 years up to this date). I also never attempted to avail a 2nd number from Smart or other network providers. I have always been happy with Globe. Yes, they can be crap at times when it comes to customer service but at the end, they haven’t failed me yet. Even up to now, living in the UK, I have managed to get in touch with them easily when I asked them to downgrade my plan since I was only using my Globe number to receive texts from my family in the Philippines. And they did downgrade my plan from PHP1,200 to PHP299 per month.
3:28 am
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January 6, 2014
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my english husband can tolerate smart customer service but not globe – both on branch mall operation and on the phone. he maintains both numbers of those mobile providers when we travel back to philippines.
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