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starhub | Telecom Consumer Discussion Forums

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May 7, 2014
6:34 pm
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23and14and20
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singapore’s people choice for a service provider. i am a starhub user for 8 years and was happy. customer service superb. will provide a more detailed summary later. any reviews or feedback on your end as well?

September 8, 2014
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jangwl
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Some of us will meet with poor customer service. But that is how business are conducted, we win some customers and lose some also. 

Best Regards

Richard

http://www.richardjang.com

 

September 9, 2014
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Costin
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jangwl said
Some of us will meet with poor customer service. But that is how business are conducted, we win some customers and lose some also. 

Personally, I don`t agree with this, probably because in Europe an unhappy customer is the reason why all people involved in customer care service will do anything to solve the situation. Here, one`s customer is his kingLaugh

Naturally, there are customers who can`t be possible satisfied by any provider, but all in all providers are interested in preserving their loyalty

September 19, 2014
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23and14and20
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Costin said

jangwl said
Some of us will meet with poor customer service. But that is how business are conducted, we win some customers and lose some also. 

Personally, I don`t agree with this, probably because in Europe an unhappy customer is the reason why all people involved in customer care service will do anything to solve the situation. Here, one`s customer is his kingLaugh

Naturally, there are customers who can`t be possible satisfied by any provider, but all in all providers are interested in preserving their loyalty

im back costin and i completely aggree with you. customer service is a very critical area for the business market share and profit.

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